Terms & Conditions

Payment Terms

Non- Account terms – payment prior to dispatch of goods or C.O.D (Credit Card Only)

Account Terms – Due within 30 days of invoice date

 

 

Ordering

Please confirm all orders stating fabric design, colour, name and quantity required. State curtain drops when applicable. Delivery stock items 3-10 days ex warehouse unless advised otherwise at time of order. Please check availability prior to ordering and advise if urgent. When goods are sent to a third party, full address and phone number is required on order. Raffles can post a cutting of goods sent if requested.

 

 

Prices

Exclude GST.

Cut Lengths – specified lengths cut to order. Minimum cut 1.00m

 

 

Reservation of Title

It is a term of the contract between the seller and the buyer that the goods shall remain the property of the seller until payment is received in full.

 

 

Limit of Liability

All goods supplied are on condition that the seller’s liability for any fault or defect is limited to an amount not exceeding the purchase price and the seller shall not be liable for any incidental or consequential loss including remarking costs.

 

 

Freight

Freight from Waterloo, Sydney included on invoice

 

 

Withdrawals

Raffles Textiles reserves the right to withdraw items from sale or alter prices.

 

 

Claims

Orders received must be checked to ensure correct meters and any defects. Claims will not be accepted once goods have been cut or processed in any way or have been in use for more than 12 months. This includes sun fading and wear..

 

 

Colour Matching

With dye lot variations colour match is not guaranteed between batches. If an exact match is required then the stock cutting can be ordered for acceptance.

 

 

Loan Samples

Samples are available for loan and must be returned in good condition within an agreed time frame. Cuttings are available on request at no charge. Please discuss your requirements with us.

 

 

Treatment of Linen

Raffles linens have been mill washed to minimise shrinkage and several are further sanforised for added stability. Stretching can occur with heavier weights due to atmospheric conditions such as temperature and humidity. These factors are beyond our control and Raffles Textiles cannot accept responsibility for movement in curtains after hanging. All curtains should be fully lined and upholstery protected to reduce fading. No responsibility for sun fading of colours. Linen absorbs moisture, which can affect stability. We suggest a 4% allowance should be made.

© Raffles Textiles 2018